Privacy Policy - Etain.no
Last updated 20th October 2023
INTRODUCTION
This privacy policy (the Website Privacy Policy) applies to the website https://etain.no/ and the subdomain https://www.etain.no (the Website), owned and operated by Etain AS (Norwegian reg. no. 920 998 704, also referred to as Etain).
One of our main priorities regarding the Website is the privacy of our visitors. This Website Privacy Policy document contains types of information that is collected and recorded by Etain on the Website and how we use it.
If you have additional questions or require more information about our Website Privacy Policy, do not hesitate to contact us. You can contact us by sending an e-mail to us at hello@etain.no.
This Website Privacy Policy applies only to the Website and is valid for visitors to the Website with regards to the information that they shared and/or collect in Etain on the Website.
This policy is not applicable to any information collected offline or via other online channels than the Website. All information collected through our login services are covered by a separate privacy policy which is made available in the login page. If you use our login services, we recommend that you read the login specific privacy policy thoroughly.
CONSENT
By using the Website, you consent to the Website Privacy Policy and agree to its terms. If you do not accept the terms of this Website Privacy Policy, you should refrain from using the Website
INFORMATION WE COLLECT
We collect collect the following information about your use of our website:
the pages you visit;
the domain you came from (e.g. "google.com", "linkedin.com") when you opened our website;
any errors you encounter while browsing our site, in so far as we are able to automatically detect them; and
any information you provide in our contact forms.
Providing information through our contact forms is optional. The information we ask you to provide in our contact forms include:
your name;
your e-mail address;
your phone number;
the name of the company you work for; and
the message you want to send us, which may include more personal information, depending on what you choose to write to us.
HOW WE USE YOUR INFORMATION
We use the information we collect through the Website in various ways, including to:
understand and analyze how our Website is used;
understand in general terms who the users of our Website are;
improve, personalize, and expand the Website;
optimize how we provide, operate, and maintain the Website;
develop new products, services, features and functionality;
communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Website, and for marketing and promotional purposes; and
find and prevent fraud
INFORMATION SHARED WITH OTHERS
Google Fonts API
The Website uses the Google Fonts API, to provide your browser with the appropriate fonts for our Website. As part of this, your browser contacts Google's font servers, and may share some data with Google. Please see this link for more information about what data your browser shares with Google, and how this data is handled by Google: https://developers.google.com/fonts/faq/privacy.
As of 20th October 2023, the short version is:
Google does not use any information collected by Google Fonts to create profiles of end users or for targeted advertising. The Google Fonts API does not use any cookies, and is designed to limit the processing of end-user data.
Data processors
Apart from the above, Etain does not share information about your use of the Website with any third parties, except for Etain's own service suppliers, with which Etain has made appropriate data processing agreements, and for which, Etain is responsible. Collectively these service suppliers will be referred to as Etain's Data Processors. Etain's Data Processors will only process your personal data as instructed by Etain, and only in accordance with the terms laid out in this Website Privacy Policy.
When providing the Website, Etain uses the following Data Processors:
Microsoft Operations Ireland Limited
The website is hosted in Etain's Microsoft Azure environment in Norway
Plausible Analytics
Etain uses Plausible Analytics, a company based in Estonia, to collect anonymized data about Website visitors and Website usage patterns.
RETENTION OF YOUR INFORMATION
The personal data collected as part of your regular browsing of our Website, is deleted or irreversibly anonymized within 7 days. Any personal data collected through your use of our contact form, is stored for as long as it is necessary for being able to follow up your request and any subsequent communication, or for as long as it is necessary in order to pursue any other legitimate interest Etain may have in relation to the information you have provided.
ADVERTISING PARTNERS PRIVACY POLICIES
Etain does not display any third party advertisement on the Website. The information you provide using the Website may however be used to customize your user experience on the Website and to display advertisements from Etain on other platforms.
EXTERNAL LINKS
This Website Privacy Policy does not apply to other websites which are linked to through the Website. This is also the case for other Etain services than this Website. External links from the Website will in general (and without any guarantee from Etain's end) open in a new window or tab. You are encouraged to consult the respective privacy policies of any external websites you open.
GDPR DATA PROTECTION RIGHTS
We would like to make sure you are fully aware of all of your data protection rights. Every user of our Website is entitled to the following:
The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
The right to rectification: You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
The right to file a complaint: You have the right to file a complaint regarding our handling of your personal information to the relevant data protection authority. As we reside in Norway, such complaints should be submitted to the Norwegian Data Protection Authority (Datatilsynet). You can find more information about how to submit a complaint here: https://www.datatilsynet.no/en/about-us/contact-us/how-to-complain-to-the-norwegian-dpa/
If you would like to exercise any of these rights, please contact us as hello@etain.no. Please note that you do not have the rights to erasure, rectification, restrict processing, object to processing, or data portability of any data that has already been deleted or irrevocably anonymized.
We will respond to any GDPR Data Protection Right requests within one month. We cannot guarantee that we we can respond before your data is automatically deleted or irrevocably anonymized as described in section 6.
CHILDREN'S INFORMATION
While our Website is not targeted to children, the privacy of children is important to us. We encourage parents and guardians to observe, participate in, and/or monitor and guide the online activity of the children in their care.
Etain does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.